129 Million Messages

The total number of messages sent to a texter or from a Crisis Counselor in the US.

51.1K Suicidal De-Escalations

Conversations in which the texter indicated that they had suicidal thoughts, plan, method and a timeframe to attempt suicide at some point during the conversations and agreed to a safety plan with the help of a Crisis Counselor.

30.5K Active Rescues

Ideally, we’re able to form a plan to keep the texter safe without needing to dispatch emergency services. In cases when the texter indicates that they have suicidal thoughts, plan, method and a timeframe to attempt suicide, we contact emergency services.

86% Satisfaction

The average rating our texters give us at the end of a conversation.

56% First-Time Accessing Care

This number represents the percentage of texters who say they have shared something in that conversation that they have never shared with another human.

All data is from our launch August 1, 2013 to December 31, 2019.